Technical, Technological,
Instactors
and Accessibility Support
“Education should never be limited by technology”
At Dakanvics, we are committed to providing a modern, stable, and easily accessible digital learning platform for students across the globe. We offer fast, friendly, and reliable technical support to ensure that no student is left behind on their learning journey.
- 📞 Technical Hotline: (+84) 865.386.588
- 📧 Support Email: support@dakanvics.com
- 💬 24/7 Live Chat: Visit chat.dakanvics.com
Support Hours:
Monday to Friday: 08:00 – 21:00
Saturday & Sunday: 09:00 – 17:00
20+
Video Lessons
Accessing Learning Platforms
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- LMS (Learning Management System)
- LMS for Students
- LMS for Parents
🛠️ Troubleshooting Common Issues
| Issue | Quick Fix |
| Can’t log in | Reset password at: forgot.dakanvics.com |
| Video won’t load | Use Google Chrome or disable AdBlock |
| Content not displaying | Enable JavaScript and ensure a stable internet |
| AI Coach not responding | Refresh the page or log out and back in |
Self-Help Resources & How-to Guides
You can access step-by-step video tutorials (coming soon):
🔹 How to log in and navigate the LMS → Watch tutorial
🔹 How to submit assignments and view feedback → Watch tutorial
🔹 How to use the AI Coach for smarter learning (if available) → Watch tutorial
Frequently Asked Questions (FAQs)
How do I activate my account for the first time?
🔹 1. How do I activate my account for the first time?
After enrollment, you’ll receive an email titled “Welcome to Dakanvics” containing:
• Your login credentials (username and temporary password)
• LMS access link: https://student.dakanvics.com
👉 Steps:
Click the link.
Log in and follow the instructions to change your password.
📩 Can’t find the email? Please check your Spam folder or contact: support@dakanvics.com
Can I study alongside my regular school program?
Absolutely.
Dakanvics is designed to be 100% flexible:
• Learn in the evenings, weekends, or follow your own timetable
• All lessons are recorded and available 24/7 on the LMS
• No fixed class hours – quizzes, projects, and test prep can be completed at your pace
🎯 Perfect for public/private school students or those preparing for study abroad
How do I contact my subject teacher?
There are 3 ways to connect with your teacher:
Log into the LMS → select your course → click “Message Teacher”
Use the “Academic Q&A” section on your dashboard
Email your teacher directly (contact provided within the course page)
⏱️ Teachers typically respond within 24 working hours
What if I lose connection during a test?
💡 Don’t worry! Our LMS auto-saves your progress every 30 seconds.
If your internet disconnects:
Log back in → your test will resume where you left off
If the test has a strict deadline and cannot resume, contact your tutor or support team within 1 hour of the incident:
📨 support@dakanvics.com or Live Chat at chat.dakanvics.com
What Our Students Have To Say
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